Guest Services Specialist

The Saybrook Point Resort & Marina Guest Services Specialist is a front-line sales representative whose primary responsibility is to accurately describe and sell overnight accommodations, spa services, and dining for our unique hospitality brand, and provide coverage or assistance to the front desk as needed. The Guest Services Specialist works cooperatively with other departments to ensure a four-star or better guest experience is delivered and achieved; the Guest Services Specialist effectively communicates with guests and management to resolve issues in a professional, timely, and mutually satisfactory manner.